Frequently Asked Questions

Please read our FAQ before sending us a message.

From where do you operate?

We are Australian Owned business operating in Sydney since 2019. We also have presence on eBay and Amazon Australia, offering a wide range of accessories for LEGO branded products.

Do you accept returns/exchanges over and above what customers are entitled to by law?

All products purchased from our store meet Consumer Guarantees as defined by Australian Consumer Law. For more details, please visit our Return and Refund Policy page

Where are your packages shipped from?

Most orders will be dispatched from our store in Sydney. Some orders might be posted to you directly from our warehouse in Asia, depending on stock availability.

How do I track my order?

You need to register an account with us to view order status, download files and manage orders.

What payment methods do you accept?

You can pay safely and securely with Credit card, Debit card, PayPal, Google Pay and Apple Pay via Stripe.

Do you offer loyalty points or reward points?

We care about our customers and offer generous reward points for all registered members. In addition, coupons are designed for events, holidays and special occasions to give back more to your friends and loved ones.

Do you offer price matching for my favourite item?

Yes, we strive to offer best deals for all customers. If you find a lower priced identical stocked item that’s in stock with a competitor, we will try our best to match that price for you.
*condition applies as factors such as shipping method, money exchange rate, local taxes, and duties will be taken into account.

How much does delivery cost?

Delivery cost varies depend on your location, weight and volume of your package(s). We will calculate your shipping fee at checkout.

How can I contact you regarding my order?

You can stay in touch with us via live chat on facebook messenger or emails. Please quote your order number in your email. Alternatively phone us on 02 96513368. Email us: [email protected]

I have my own MOC design, do you sale bricks and parts?

Absolutely, you are surely come to the right place. We offer customized brick service to all customers. If you have a design and knows both type and number of bricks you need, we will supply parts and bricks to you. Hooray!

Send us an email