1. Dealer: bricksmyheart
2. Item No.QL00858
3. Product Name: The taj mahal
4. Theme: Buildings
5. Bricks Blocks: 3525pcs(Mini Bricks)
6. Material: ABS Plastic
7. Ages: 6+
Shipping policy
Stock Distribution Network- Store (Australia)
- Warehouses (Asia)
- Free shipping on orders over $49 and under can be delivered for a flat rate of $9.95.
- Orders are dispatched on the same or the next business day (excluding weekend and public holidays). Order before 2pm for same day dispatch.
- We offer standard parcel post service via Australia Post. For urgent deliveries and pick up orders please contact us.
- 4-7 business days for delivery to metro locations. 6-10 business days to regional areas including WA, QLD and NT.
- For all MOC orders, if no stock available in Sydney, your order will be typically fulfiled with 3-5 days and takes 10-25 days to reach you depending on your location.
- Tracking information will be provided to all online orders.
- If you need to cancel an order after the product has been dispatched, postage may not be refundable. Additional postage fee may apply for re-delivery or re-direction requests.
- Free shipping applies to available global shipping zones for all orders over $49
- Partnering with major shipping companies (i.e. FedEx, YunExpress, UPS, TNT) for your peace of mind.
- All orders are processed by 14:00 AEST on each business day. Tracking information is provided after your order is dispatched.
- 3-5 business days processing time is required. It may lead up to 7-15 days for all back-orders.
- Standard 10-15 business days transit time is applied to all shipping zones.
- As part of our standard terms of service, we will ensure that all products provided meet Consumer Guarantees as defined by Australian Consumer Law.
- Money Back Guarantee
- Bricksmyheart Money Back Guarantee applies when
- The customer does not receive an item
- The item received by the customer does not match the advertised product. For example:
Returns and Refund Policy
- We sent the wrong item, or
- The item arrives broken, damaged, or faulty
- If you are not satisfied with your purchase, or change of mind, you can return your order within 30 days.
- Items must be unused or in their original condition, including any original box, sealed bags, original tags if applicable.
- If the return condition is met, a full refund excluding shipping and a restocking fee of 10% of the purchase will be issued to you.
- Refunds will be debited onto the credit card/PayPal used for your purchase. We aim to process all refund request within 5 -7 business days.
- Up to three months “missing pieces/parts” guarantee for your MOC set purchase.
- Only one-time replacement is allowed. You can purchase parts and bricks from us if required.
- Free replacement will be posted to you after your missing piece request via email.
- To ensure a fast turnaround, please send the details of the missing parts including Part ID, colour, quantity, and photo(s) in one email.
- We endeavour to process your request within 3 business days.
- We accept returns up to 30 days upon the receipt of your order if you have changed your mind or received the wrong and damaged item.
- Customers are responsible for return postage and custom charges if applicable.
- If the item is damaged or lost in transit, claims will be filed with the courier, you will be compensated for any losses with your purchase.
- We are committed to offer one-time missing pieces guarantee within 3 months of your purchase. You can also buy parts from us directly.
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